You are Listening, but are you Hearing?

By |2018-01-22T17:47:46-07:00January 19th, 2018|Feedback, Rounding Software|

I have been in sales for most of my career. There are so many facets that make a sales person successful, but one skill I believe is crucial is active listening. So many representatives have their pitch ready, making sure they tell their customer everything they think they want to hear. When I started out [...]