FAQs

Your Questions About HybridChart
Yes. HybridChart works with Practice Consultants and Medical Billers as resellers.
Yes. Our SWITCHBOARD product allows Practice Consultants to manage their book of business through a single portal.

Yes! HybridChart has a robust reporting feature. You can run reports about charges, productivity, readmissions, and more!

 

Unless you’re using an encrypted email service that also provides the appropriate access, audit, and integrity controls, this is a HIPAA violation.

HybridChart EVOLVE’s secure messaging tool provides an easy way to send and receive secure messages via the mobile app or the desktop app, making it an ideal solution for the entire practice – including practice support services like answering services. Users may enable reminder notifications (e.g. push notifications, text notifications, etc.) that match the needs of their role in the practice, and the messaging dashboard provides visibility to see whether a message has been read or not. To learn more about HybridChart EVOLVE secure messaging, click here.

Yes! Even without an integration, HybridChart still provides a means to keep track of patients and for billers to receive charges in real time, no handwriting interpretation required.

This is a HIPAA violation. Standard text messages aren’t encrypted, may be stored on unsecured servers, are susceptible to being intercepted via WiFi, and do not include sender/receiver authentication. Therefore, they are not HIPAA compliant. 

HybridChart EVOLVE’s secure messaging tool provides an easy way to send and receive secure messages via the mobile app or the desktop app, making it an ideal solution for Provider-to-Provider communication and collaboration. Varied notification options ensure that nothing gets missed, and messages can be sent in the context of the patient, so there is no confusion about which patient is being discussed. To learn more about HybridChart EVOLVE’s secure messaging feature, click here.

Yes! We are happy to integrate with ADT feeds from hospitals and other facilities, which allows patients to appear on the census list automatically and updates listings when patients move to a different room.
Yes! We have many existing integrations with popular EHRs and billing systems, including Kareo, athenaNet, and eClinicalWorks, among others. Our Integration Team can conform the integration to the needs of the EMR or billing software to ensure the smooth transfer of information.
HybridChart is a cloud-based service and is available on mobile devices and desktop. Our app is available for both iOS and Android devices, and our desktop application can be accessed from a web browser.
Yes. HybrdChart EVOLVE offers Data Insights to help you unlock bottlenecks. Users of ALTITUDE and SWITCHBOARD also have access to their enterprise level data across multiple instances of EVOLVE.

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