Kidney Care Center – Case Study

Kidney Care Center is a large enterprise Nephrology practice founded in Joliet, IL in 2004 and has since grown to 30 locations across 5 states. As the organization continued to grow and were faced with the challenge of optimizing the practice across its multiple locations and many Nephrologists, they found themselves with the well-known challenge of limited workflow efficiencies and lost revenue by way of lost and untimely filing of charges.

Enter HybridChart, the leader in Charge Capture and workflow efficiencies. Able to work with single practices, or enterprise level practices with multiple locations, the HybridChart team through a series of discovery calls and product demonstrations was able to show how the feature rich EVOLVE product would solve many, if not all, of the headaches this growing and thriving Nephrology practice faced. 

Practice Name: Kidney Care Center

Specialty: Nephrology

Locations: Illinois, Indiana, Tennessee, Georgia, Pennsylvania

Number of Providers: 70+

Number of Locations 30

# of Nephrologists 70+

Total Revenue Savings 15%

Hours Save Per Month ~30

Challenge

  • Lost revenue due to untimely and/or misplaced charges
  • Decreased biller/RCM productivity with manual reconciliation
  • Numerous hours spend each month to reconcile dialysis billing

Solution

  • Real-time Charge Capture at patient bedside
  • Organized rounding lists for acute care facilities, dialysis centers and skilled nursing facilities
  • Streamlined billing process for 11 separate sited for increased productivity and automated billing reconciliation

What our Customers say

HybridChart is the best asset a physician can have.

We have been with HybridChart for over 7 years. It has been an efficient and effective product for our 35+ Transitional Care Management physicians in capturing data seamlessly and syncing to our athenahealth EMR.

You have very quickly become integral to the daily workflow, even fabric, of our operations.

We switched to HybridChart last year and couldn’t be happier. They are very receptive to working with us on developing new workflows aimed at improving efficiencies and have even modified their platform to accommodate our needs. When it comes to customer service, they outperform ALL of the companies we work with, hands down. They have […]

HybridChart changed our world. We are now organized and productive. You have been very responsive to our needs and helped us create custom workflows for our busy surgeons.

We love HybridChart and the great openness you have in formulating a product that truly works for your customers. The customizations you have provided for our specialists have greatly enhanced our patient care. And, HybridChart is very intuitive and user friendly – the training is fast and easy, and the app can be used the […]

HybridChart’s discharge planning tool provides assurance. We never allow a patient to fall through the cracks. Once a provider discharges a patient on the app, the patient is flagged, and our scheduler can arrange a follow-up appointment—most times before the patient even leaves the hospital!

We have been using HybridChart for years and this app has kept a tight lid on our rounding charges. We now have seamless handoffs, census lists that have greatly improved our workflow, and patient follow up appointments are made before our patients even leave the hospital.