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January 2020

Five Myths About Secure Messaging in Healthcare

By |2024-01-17T14:11:25-07:00January 23rd, 2020|Rounding Software, Secure Messaging, Solutions for Doctors, Solutions for Healthcare Administrators|

Effective healthcare is a team sport, and that requires communication. Texting is an excellent way to communicate, particularly when the team is busy and on-the-go. Rather than chasing each other to find a moment to connect, team members can reply when they have the time. Texting in healthcare presents unique security challenges, however. Patient [...]

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Avoid the Wall of Shame: How a Software Rounding Solution Can Protect You and Your Practice from HIPAA Violations

By |2024-01-17T14:11:26-07:00January 9th, 2020|Practice Improvement, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

When the subject of HIPAA violations comes up, it can be easy to focus on the most egregious violations. Consider former UCLA cardiothoracic surgeon Huping Zhou, who was fired from his job and proceeded to illegally access the medical record over three hundred times. He accessed the records of co-workers, including his boss, and [...]

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December 2019

Improving Charge Capture in Your Practice: Five Strategies for Administrators

By |2024-01-17T14:11:26-07:00December 12th, 2019|Charge Capture, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Practice administrators and providers face many challenges together, from patient satisfaction to employee turnover to liability concerns. Revenue cycle management is a major one. If providers see patients in the hospital or other facilities as well as in the clinic, the challenge of managing revenue properly is compounded by the need for effective charge [...]

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Mind the Gap: How Reconciliation is Essential to Effective Charge Capture

By |2024-01-17T14:11:26-07:00December 5th, 2019|Charge Capture, Rounding Software, Solutions for Doctors|

Those of us who work in medicine all know this classic adage: “If you didn’t write it down, it never happened.” We typically think about this as it relates to documentation of care in the medical record, but it can apply to charge capture too. Charge capture software solutions offer a way to not [...]

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November 2019

The Importance of Charge Capture Software

By |2024-01-17T14:11:27-07:00November 27th, 2019|Charge Capture, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

In modern medicine, software is everywhere. Practice management systems, secure messaging tools, risk-score calculator apps, and the behemoth that we all love to hate – the EHR. It’s exhausting. So, why should you add yet another thing in the mix by using charge capture software? Here are five reasons charge capture software is an [...]

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Risky Business

By |2024-01-17T14:11:27-07:00November 21st, 2019|Discharge Planning, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Going home from the hospital can be dangerous. Consider the story of Joyce Oyler, who was a high-risk cardiac patient. Despite having access to home health care, she died after being given a daily prescription of medication that, while named similarly to the medication she was supposed to be taking, was not correct and [...]

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Doctors Driving Change

By |2024-01-17T14:11:27-07:00November 12th, 2019|Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Physician burnout is a real phenomenon. It has been talked about a lot recently, conjuring up images of tired doctors who are battle-fatigued by the daily grind of practicing medicine. Some feel that burnout is a result of the immense responsibility that comes with caring for other human beings, while others focus on the [...]

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Modern Charge Capture Defined

By |2024-01-17T14:11:27-07:00November 7th, 2019|Charge Capture, Rounding Software, Solutions for Doctors|

Do you remember the movie The Net? It was released in 1995, and while it’s a thriller with plenty of villains and daring escapes, the part I remember most is the opening scene. Sandra Bullock orders pizza. Online. If you’re under 25 you may be wondering what the big deal is, but in 1995 [...]

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October 2019

Planning Ahead: Tips & Tricks for Proactive Discharge and Hospital Follow-Up

By |2024-01-17T14:11:27-07:00October 31st, 2019|Practice Improvement, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Many of us have had the experience of being or knowing a patient who’s being discharged from the hospital with a stack of papers full of generic and often unhelpful advice. Buried in there somewhere are usually instructions for follow-up, sometimes for more than one doctor. About 75% of patients go home after they leave [...]

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Communication Breakdown

By |2024-01-17T14:11:28-07:00October 24th, 2019|Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

When you’re rounding, how do you communicate patient status updates with your colleagues? We can all agree that regular texting would be the easiest option, but that’s not secure enough. CMS issued a memo clarifying what’s permissible in 2017, stating “All providers must utilize and maintain systems/platforms that are secure, encrypted, and that minimize the [...]

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