Uncertainty has become the new reality. America and the world are struggling to cope with the impact of an infectious pandemic. All aspects of normal life have been affected, forcing us to take hard looks at behaviors that were previously felt to be innocuous. As a practicing physician, I recognize the challenge of providing [...]
Secure messaging in the practice of medicine has become commonplace. Adhering to federal privacy laws has become a priority among physicians and healthcare organizations. Working these tools into the typical workflow for the average medical provider is not always easy. Check out three blogs that provide a detailed overview of secure messaging features, myths [...]
Mobile charge capture has become a popular tool to improve physician efficiency when rounding on hospitalized patients. Allowing doctors to submit charges at the point-of-care eliminates the need to carry around billing sheets and encourages timely submission of charges. This has led to improved charge accuracy and increases in revenue due to reductions in [...]
I spent several years working as a Medical Assistant in a Cardiology clinic. It was interesting and rewarding work, but it had its challenges. One of the biggest was keeping the doctors on schedule as much as possible. One electrophysiologist who I worked with on occasion was so notoriously talkative that we developed a [...]
In 1992 I was the coolest kid on my block for a day. My dad, who always wanted the latest and greatest technology, had just brought home our first cordless phone. It was white with an extendable antenna. I brought my friends by after school to show it off, and one-by-one they called home [...]
Effective healthcare is a team sport, and that requires communication. Texting is an excellent way to communicate, particularly when the team is busy and on-the-go. Rather than chasing each other to find a moment to connect, team members can reply when they have the time. Texting in healthcare presents unique security challenges, however. Patient [...]
Effective healthcare delivery requires an extraordinary amount of coordination, often involving multiple facilities and platforms. With everyone moving in different directions, it’s critical to have an easy way to communicate that’s also safe and HIPAA compliant. Secure messaging can help your practice accomplish this task, and we’ll break down some of the most common [...]
When the subject of HIPAA violations comes up, it can be easy to focus on the most egregious violations. Consider former UCLA cardiothoracic surgeon Huping Zhou, who was fired from his job and proceeded to illegally access the medical record over three hundred times. He accessed the records of co-workers, including his boss, and [...]
Practice administrators and providers face many challenges together, from patient satisfaction to employee turnover to liability concerns. Revenue cycle management is a major one. If providers see patients in the hospital or other facilities as well as in the clinic, the challenge of managing revenue properly is compounded by the need for effective charge [...]
Those of us who work in medicine all know this classic adage: “If you didn’t write it down, it never happened.” We typically think about this as it relates to documentation of care in the medical record, but it can apply to charge capture too. Charge capture software solutions offer a way to not [...]
