Having the ability to quickly communicate with your partners and staff could be the difference between a smooth day and a frustrating one. Sure, it’s easy to text each other, but hey, that violates a few federal laws, and ultimately does not improve practice efficiency.
HybridChart EVOLVE has incorporated secure messaging into the natural workflow of the product and your day. But instead of conversations between people, each patient on the list gets their own secure chat room. So, all users can join the conversation, giving you the ability to see all messages related to that particular patient. Tag users to certain communications so they are instantly notified. We know you are going to ask…no, this is not patient-facing, just internal communication within your practice.
Everyone Gets To Be Heard
This is not just for doc-to-doc. Billers can easily get clarification on charges from the doctors. Front office staff can let providers know about new patients or nurse call backs without starting every communication with “Regarding patient so-and-so at whatever-hospital….” – everyone knows inherently to which patient you are referring. Doctors can alert clinic staff about high-risk patients. Limitless options. Super easy.
For the CIOs Out There
Messages are secure and encrypted, and never stored on the user device. Notifications (push, text, or email) do not contain PHI, but do give a few hints so you know what/whom the message is about.