Frequently Asked Questions


HybridChart is a complete solution to meet all your rounding needs, from charge capture to secure messaging. Our system is intuitive and configured specifically for your practice. It will save your practice time and money.

Yes. HybridChart was created by a practicing cardiologist, Dr. Gregory Sanders, to solve the real-world problems he was confronting while rounding. We take feedback from our customers seriously, and are always updating the tool to meet the evolving needs of our users.

There are a number of reasons a digital rounding tool is better than paper. It provides a way to track all hospital patients in one place, reconcile charges and activities, and keep track of productivity. Digital charge capture goes a long way to preventing missed charges and is far more secure than paper.

No! Our experienced Implementation Team will work with your team to ensure that the site meets your needs. We offer a variety of training options, from one-on-one training sessions to interactive virtual training. Thanks to the intuitive nature of the tool, provider training can be accomplished in as little as 30 minutes.

Yes! We offer phone and email support for users, as well as written how-to guides and online training options. We are committed to your success, and will do everything possible to ensure that the tool conforms to your workflow needs – not the other way around.


Smart automation is the process of gathering data, sending alerts

Charge capture is the process of capturing the necessary information, such as ICD-10 and CPT codes, for doctors and advanced practice providers to bill for the professional services they provide in hospitals and other facilities.

The benefits of using charge capture software include the following: allowing charges to transfer from the provider to the biller in real time, improving reconciliation by tracking charge entry

Charge capture software is used by physicians and other advanced practice providers, like nurse practitioners, to capture their professional charges when rounding and performing procedures in the hospital. Professional charges are billed by the provider’s practice, rather than the hospital, and need to be gathered across different hospital systems.

Census management is the process by which doctors, advanced practice providers, and their support staff keep track of which patients are in the hospital or other facility. It allows for notification of consults, tracks patient location, and facilitates provider hand-offs.

Discharge planning is the process of planning for patient discharge from the hospital or other facility and appropriate outpatient follow up as needed.

Secure messaging is the process of sending encrypted, HIPAA compliant messages from one user to other users.


Yes! We have many existing integrations with popular EHRs and billing systems, including Kareo, athenaNet, and eClinicalWorks, among others. Our Integration Team can conform the integration to the needs of the EMR or billing software to ensure the smooth transfer of information.

Yes! Even without an integration, HybridChart still provides a means to keep track of patients and for billers to receive charges in real time, no handwriting interpretation required.

Yes! We are happy to integrate with ADT feeds from hospitals and other facilities, which allows patients to appear on the census list automatically and updates listings when patients move to a different room.

HybridChart is a cloud-based service and is available on mobile devices and desktop. Our app is available for both iOS and Android devices, and our desktop application can be accessed from a web browser.

Yes! HybridChart has a robust reporting feature. You can run reports about charges, productivity, readmissions, and more!

Yes! Each HybridChart site is built specifically for the practice and is customizable for any specialty.

Have a question for us that you don’t see listed here? Give us a call today at 877.977.5544 **, or complete the form below to speak with one of our team members.

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“Without HybridChart, I’d be working at a lunch counter.”

Dr. Frankenstein, Transylvania Cardiology, LLC.