Streamlining Physician Workflow: HybridChart Revolutionizes Rounding and Charge Capture

Dr. Gregory Sanders, a cardiologist and software developer, understands the need for streamlining physician workflows. He created HybridChart, a comprehensive software platform designed to optimize the rounding workflow for physicians working outside of traditional practice settings. This solution tackles critical challenges related to charge capture, census management, discharge planning, and secure messaging, all within a user-friendly interface.

HybridChart aims to bridge the gap between inpatient and outpatient care, addressing the common disconnect that leads to lost revenue, patient follow-up failures, and communication breakdowns. By integrating essential functionalities, HybridChart empowers physicians to maximize productivity and profitability while enhancing patient care.

Addressing Core Challenges with Targeted Solutions

One of the primary issues addressed by HybridChart is charge capture. Traditional paper-based systems are notoriously inefficient, leading to lost charges and revenue. HybridChart provides a real-time, intuitive charge capture system that simplifies the process, reducing it to a few taps on a mobile device. This instant capture eliminates the need for cumbersome paperwork, minimizes errors, and ensures accurate billing. The system also allows for easy reconciliation and electronic tracking, preventing revenue leakage.

Census management presents another significant challenge for physicians managing rounds across multiple facilities. HybridChart offers a sophisticated solution to organize and streamline this process. The platform provides a centralized view of patient census, ensuring that each hospital receives the appropriate attention at the right time. This system simplifies the management of patient flow, doctor schedules, and varying hospital demands, ultimately enhancing efficiency and reducing the stress associated with complex logistics.

Secure messaging is crucial for effective communication in healthcare, especially in compliance with HIPAA regulations. HybridChart’s patient-centric messaging system differs from standard platforms by creating individual chat rooms for each patient. This approach ensures that all relevant parties have access to critical conversations, eliminating information silos. The platform also strategically embeds messaging prompts within the workflow, often pre-composing messages to save time and streamline communication.

Discharge planning is a critical component of patient care, directly impacting readmission rates and overall healthcare efficiency. HybridChart flips the traditional approach, shifting the responsibility from the patient to the staff. The platform simplifies the process of arranging follow-up appointments and services, enabling staff to proactively contact patients and ensure seamless transitions. This proactive approach significantly improves patient satisfaction and reduces readmission rates, ultimately enhancing the quality of care.

Key Benefits of HybridChart

• Enhanced Physician Efficiency: By streamlining workflows and automating tasks, HybridChart saves physicians valuable time.
• Improved Charge Capture: Real-time charge capture minimizes lost revenue and ensures accurate billing.
• Optimized Census Management: A centralized platform simplifies the management of patient flow across multiple facilities.
• Secure and Efficient Communication: Patient-centric messaging improves collaboration and ensures HIPAA compliance.
• Effective Discharge Planning: Proactive follow-up management reduces readmission rates and enhances patient satisfaction.
• Seamless EHR Integration: HybridChart seamlessly connects to existing hospital and electronic health record systems.
• Improved Rounding Workflow: Allows for better organization of daily rounding.

HybridChart’s comprehensive approach addresses the core challenges faced by physicians rounding outside of traditional settings. By integrating charge capture, census management, discharge planning, and secure messaging into a single platform, HybridChart optimizes workflows, enhances efficiency, and improves patient care. The platform’s user-friendly interface and targeted solutions make it an invaluable tool for any physician seeking to streamline their practice and achieve better outcomes. To see the benefits firsthand, schedule a demo and embrace a modern approach to rounding. To view our latest corporate video, visit our Videos page here.

To read a transcript of our video, please continue below.

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My name is Greg Sanders. I am a cardiologist. I’m also a software developer.

Not two things you usually see together. The workflow of a doctor is subtle. It’s it’s unique. And I think one of the benefits of using software designed by a doctor is that you get somebody who understands your world and has built the workflow into the tool with that proprietary knowledge.

HybridChart is a software platform for doctors who round outside of a practice, organizing your rounds, capturing charges, secure communication, and discharge management. All of this is rolled into the tool in a strategic, effective way, maximizes physician efficiency, maximizes productivity and profitability, and seamlessly connects to your hospital and to your electronic health record. Any physician who’s rounding at hospitals and spending time in the office, they all have the same challenge. The challenge is, how do I organize rounds across multiple facilities?

How do we communicate effectively?

How do we get charges back to the people who are doing billing? Because there’s usually a disconnection.

My practice was losing tons of revenue just based on using a a paper system. When we adopted HybridChart, everyone’s revenue went up ten to fifteen percent because we just weren’t missing charges anymore. Turns out, I was wasting hours. We were doing sign outs that were lengthy and clunky.

And I think one of the big misconceptions when you bring in software is, hey, you’re giving me more things to do now. Thanks. No. We’re gonna give you very targeted things to do that take three seconds here and three seconds there.

So it’s not an addition to, it’s an instead of. And so physician efficiency and physician satisfaction in general starts to go up dramatically.

Traditionally, there’s a disconnection between inpatient and outpatient worlds. That’s where a lot of mistakes happen. That’s where a lot of patients get lost in the shuffle. The basic essentials that you need outside of the office are census management or organizing your rounds, charge capture seamlessly integrated with your EHR, secure messaging, so everyone can talk to each other in a secure HIPAA compliant way, and discharge management, the game changer, which bridges the gap between inpatient and outpatient, helps patients get the right follow-up at a in a timely manner.

Census management is a bigger challenge than most doctors realize, and you need an organized system to help you through it. There’s a lot of moving parts. There’s patients coming and going.

There’s doctors that are rounding at different times of the day. And it does require a sophisticated solution like HybridChart to organize the rounds, make everybody instantly efficient, make sure the right hospitals get the right attention at the right times, and on different days depending on how busy they are, depending on how many patients are coming going at those different facilities. And most doctors don’t do a great job of organizing it because it’s hard. Charge capture is one of our core features.

Charge capture is generally a problem when you’re not in your office because, again, you’ve left behind your billing software. You’ve left behind your EHR, and nobody out there in the hospital works for you. So the responsibility for the doctor, if they’re using a paper system, is to document what charges they did on which patients, carry around piles of paper, make sure that those papers are complete, which they usually aren’t, get all those papers back to the billers. The billers then have to manually type these things into e an EHR or practice management software.

It’s just an an awful clunky system, and there are multiple break points where charges can get lost. Bring in HybridChart. The charge capture experience is measured in seconds. Very intuitive.

It’s real time at the point of care. Two, three taps on your phone, your charge is in. And now you have a point to reconcile against also. You can look at an entire admission, scan it for any gaps, fill in those gaps, and you can follow it electronically through the entire process.

The need for secure messaging in a healthcare setting is obvious.

You can’t be breaking HIPAA laws. The problem with most of the platforms for secure messaging is that they’re stand alone. People can get siloed out of those conversations. So here at HybridChart, we do secure messaging totally different.

Think of each patient having their own chat room, that everybody can talk about them. And everyone has visibility for all the conversations, nobody gets siloed. We don’t want you typing lengthy messages. That takes time.

What we do is we plant strategically secure messaging in the process, so we already know when you’re gonna wanna send a message, and most of the time we actually compose the message for you. You can tag message, and most of the time we actually compose the message for you. You can tag different people so that they get alerts, but the process of this patient centric secure messaging really speeds up. And then the exciting part for me is watching practices really open up communication where there wasn’t any in the past.

Discharge management is one of those things where everyone asks, why are you doing this in HybridChart? It turns out it’s one of the most important parts for improving patient care, reducing hospital readmissions, and really improving the overall efficiency of health care in America. In a traditional system without using HybridChart, the onus falls upon the patient. If you do it the Hybrid Chart way, everything gets flipped around in a good way.

The doctor in three taps can arrange all their follow-up and can arrange what types of services do they need upon follow-up. And now the staff can proactively call the patient. So now it’s not the patient’s responsibility.

Now the staff are proactively calling the patient. Patients don’t get lost to follow-up. Patients don’t get readmitted.

Patient satisfaction goes through the roof. Staff satisfaction goes through the roof. This is the way it’s supposed to be. HybridChart found all your bottlenecks, helped you remove them.

And so now practices can grow and scale every disruption, HybridChart is easy. We’re gonna roll it out. We’re gonna train everyone in your office. How you get started is you need to see it.

Embrace a modern approach to rounding. Go online, schedule your demo today, see it for yourself.