FAQ:
Your Questions Answered

Q: Our office staff communicates with Providers about patients via text message.

This is a HIPAA violation. Standard text messages aren’t encrypted, may be stored on unsecured servers, are susceptible to being intercepted via WiFi, and do not include sender/receiver authentication. Therefore, they are not HIPAA compliant. 

HybridChart EVOLVE’s secure messaging feature provides an easy way to send and receive secure messages via the mobile app or the desktop app, making it an ideal solution for the entire practice – both inside and outside the office. Messages may be sent in the context of the patient, so there is no confusion about which patient is being discussed. Office staff may enable reminder notifications via email, so they don’t miss anything. To learn more about HybridChart EVOLVE’s secure messaging feature, click here.

Our office staff communicates with Providers about patients via text message.

Schedule Your Free Demonstration

See how HybridChart can transform your practice.

Search HybridChart.com

Search