FAQ:
Your Questions Answered

Q: Can I use my phone’s text app to send patient information?

This is a HIPAA violation. Standard text messages aren’t encrypted, may be stored on unsecured servers, are susceptible to being intercepted via WiFi, and do not include sender/receiver authentication. Therefore, they are not HIPAA compliant. 

HybridChart EVOLVE’s secure messaging tool provides an easy way to send and receive secure messages via the mobile app or the desktop app, making it an ideal solution for Provider-to-Provider communication and collaboration. Varied notification options ensure that nothing gets missed, and messages can be sent in the context of the patient, so there is no confusion about which patient is being discussed. To learn more about HybridChart EVOLVE’s secure messaging feature, click here.

Can I use my phone’s text app to send patient information?

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