FAQ:
Your Questions Answered

Q: Can I use email to communicate about patients?

Unless you’re using an encrypted email service that also provides the appropriate access, audit, and integrity controls, this is a HIPAA violation.

HybridChart EVOLVE’s secure messaging tool provides an easy way to send and receive secure messages via the mobile app or the desktop app, making it an ideal solution for the entire practice – including practice support services like answering services. Users may enable reminder notifications (e.g. push notifications, text notifications, etc.) that match the needs of their role in the practice, and the messaging dashboard provides visibility to see whether a message has been read or not. To learn more about HybridChart EVOLVE secure messaging, click here.

Can I use email to communicate about patients?

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