Mention the phrase “hospital workflow management” to most physicians, and a wave of panic sets in. Between the unknowns of census management, the spotty nature of charge capture, and the dearth of software to manage the delicate dance that is hospital rounding, it’s easy to understand the instinct to “take two aspirin” and complete [...]
You work hard as a medical provider taking care of patients. There are the countless hours interacting with nurses and families. Then comes the documentation, which seems to get more demanding with each passing year. To not receive compensation for your work is not an option. Yet somehow we have processes in place that [...]
The process of rounding at the hospital has been paper-based since the beginning of time. Providers print a list of patients, fold it neatly into their pocket, and proceed to venture from floor to floor of each hospital they cover. Along the way they diligently collect paper facesheets containing patient demographics and insurance information, [...]
Old habits are hard to break. Whether it be something as serious as quitting smoking, something less serious like biting our nails, or something seemingly easy like cutting down on junk food, habits are ingrained in the way we live our lives, so breaking them – stopping them altogether, or adjusting the way we [...]
Practices that split their time in the office and hospital have to figure out how to manage the inpatient census. It is a complex process, an ever-moving target. Too often the non-clinician office staff are called upon to help manage operations, and coordinating hospital rounds for the providers is no exception. When In Doubt [...]
One of the most frequent complaints from practicing physicians is the erosion over the past 20 years of time spent with patients. Direct patient care now only accounts for 30% of total provider time. So, what’s the other 70%? Charting and clerical work. And for the doctors rounding at multiple facilities, throw in driving [...]
Managing hospital rounding is completely different from seeing patients in the office. Outpatient medicine doesn’t have many moving parts. You have a schedule - you see your patients - the end. Inpatient medicine is a mess. There is no schedule. You and your partners need to figure out who is going to round and [...]
Uncertainty has become the new reality. America and the world are struggling to cope with the impact of an infectious pandemic. All aspects of normal life have been affected, forcing us to take hard looks at behaviors that were previously felt to be innocuous. As a practicing physician, I recognize the challenge of providing [...]
Mobile charge capture has become a popular tool to improve physician efficiency when rounding on hospitalized patients. Allowing doctors to submit charges at the point-of-care eliminates the need to carry around billing sheets and encourages timely submission of charges. This has led to improved charge accuracy and increases in revenue due to reductions in [...]
Practice administrators and providers face many challenges together, from patient satisfaction to employee turnover to liability concerns. Revenue cycle management is a major one. If providers see patients in the hospital or other facilities as well as in the clinic, the challenge of managing revenue properly is compounded by the need for effective charge [...]
