Or are we saving physicians, one tree at a time?
If ambulatory healthcare providers providing hospital services in today’s tough economy and brutal insurance market think they can succeed, or even compete, without eliminating the paper and time that their current hospital charge capture and census management systems waste – they are going to fail.
Consider the time (which as we know, equals money) that is wasted in the traditional hospital charge process on the left compared to using a mobile charge capture system like HybridChart on the right.
Scenario 1. Multiple providers round at several hospital each day rotate weekly. They run a census report each morning when they arrive at the hospital. They print and document all the CPT/ICD10 codes on the admission sheet for the patient. Some turn them in on one sheet per patient once their week is over. Some document the CPT/ICD10 on the census sheet by day and turn in several sheets per patient. The biller than has to consolidate onto a billing slip for each patient, look up the admit/discharge date, the patient’s demographics and insurance information in the hospital billing system, etc. then enter charges.
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We often hear “the issue isn’t missing charges but more census management and capturing an accurate list of who was seen.” Well, we assume (hope!) that your billing staff review the hospital census daily to ensure they received a piece of paper for each patient. Otherwise, how else would you know if you were missing charges? If a doctor misplaces or forgets to turn in a piece of paper, how many steps does the biller have to take to track that missing charge down, pursue the doctor for the information needed and process the charge?
Scenario 2. Typically, a workflow requires capturing charges on paper, finding or creating a patient chart in a billing system, and manually entering those charges. HybridChart integrates this process into EHRs and Practice Management systems to achieve two efficiencies:
Patient information is verified at the point of care, eliminating dual entries and duplicate records. Patient records in the EHR can be viewed in HybridChart and new patients can be added from HybridChart.
Captured charges are transmitted to the Practice Management system or medical billing service, creating a charge that can be processed or placed on hold for further review.
The Solution: HybridChart. HybridChart Inc., is driven by the hard-core belief that every process can be improved and that every user has the power to improve each process. That spirit guides us daily in developing the most agile charge capture tool available today. This tool, fully integrated with several EHRs, puts census management, discharge planning, quality metrics and secure messaging – all in the palm of the hand of the provider at the point of care.”
HybridChart is a cloud-based rounding charge capture system built for practices and physicians who round at multiple hospitals, and is customizable for specialties.
Increases productivity: Census management surfaces order of patients to be seen and identifies those ready for sign-off or discharge. Rounding physicians can confidently hand off care for patients to the next provider.
Improves patient care: Real-time clinical updates and secure messaging. Helps reduce readmission rates through discharge planning and outcomes reporting.
Increases revenue: Many layers of protection help prevent missing charges. From commonly used hospital codes and specific diagnostic orders to complex procedure codes, all appropriate charges can be captured with a few clicks.
Improves revenue cycle: Charges are immediately visible to the billing team and ready for verification, coding and transfer into athenaCollector.
Customers of HybridChart have significantly reduce their readmission penalties. One customer was able to reduce hospital readmission rates to 1/3 that of the national average! Ready to reduce yours? Watch a Recorded Demo Today!
- More About Dr. Sanders
Dr. Gregory Sanders is a Harvard-trained, practicing cardiologist and founder and CEO of HybridChart. He has been coding since the 1980s and has spent his medical career focusing on improving processes. His patient care skills earned him recognition as one of Phoenix Magazine’s TOP DOCs. He lives in Scottsdale with his family.