What Has Happened to Phone and Email Etiquette?
What in the world has happened to the basic, professional etiquette of returning a phone call or email? Are you with me?! The average number of emails sent and received in one day is approximately 140. We are overwhelmed and cannot keep up. The question is: how do you build or maintain relationships if you […]
So Much Wasted Time!
Have you ever stopped to think how much time you waste in doing certain things? How about wasted time in a car? Or wasted time spent waiting on hold on the phone? Or wasted time when you are standing in a line waiting to purchase something? SO. MUCH. WASTED. TIME. Alas! Multi-tasking can be the […]
Physicians Could Be the Best Data-Collectors for Population Health
The population health movement is designed to gather clinical, financial and operation information, and apply it towards improving outcomes for specific populations. The populations tend to be clustered by primary disease state. There are challenges to implementing such a noble and broad mission. Like any project involving data analytics, it is important to have the […]
Nurses and Doctors are like Cats and Dogs Living Together
Having spent years rounding at hospitals, I have encountered every conceivable interaction between doctors and nurses. Being on the same team focused on delivering quality care to patients, most of the encounters have been pleasant and productive, yet there are inevitably clashes in personality and natural power struggles that occur. My first introduction to the […]
Attention Hospital Administrators: Are Your Providers Engaged?
Attention Hospital Administrators: Are Your Providers Engaged? Whether your hospital employs most of your providers or if they are independent, physician engagement should be at the top of your priority list. Why is this important? A recent survey by Gallup highlighted the importance of engaged physicians and determined there was a 26% increase in productivity […]
Using Data to Improve Whole Patient Care
Have you ever referred to your patients by their symptoms or disease processes? The DVT in Bed 4. The STEMI in Room 7A. Head Cold in Exam 2. Looking back on the years I spent doing direct patient care, I’m startled to remember how often my colleagues and I spoke about patients this way. There […]
Practice Managers: Are You Providing Effective Tools for Your Providers?
Technology-driven changes, from meaningful use to ICD-10, are key administrative tasks that are taking up valuable time for providers across the country. From regulatory and insurance requirements to struggles with implementing and operating EHR systems, physicians are increasingly struggling to squeeze patient encounters in-between bouts of paperwork and other red tape. Patient care has gotten […]
Workflow Optimization
Workflow solutions are becoming increasingly popular and utilized more in Healthcare. What isn’t as clear is what workflow optimization really means to a practice’s bottom line. Among others, good solutions can cut overhead, eliminate errors and redundant work (improving staff efficiency), and ultimately help provide better patient care. In the average medical practice, the workflow […]
But, That’s Not My Job!
Ask any manager what his or her pet peeves are, and the odds are very good that hearing the phrase “That’s not my job!” will land solidly in the Top 5. As an employee, and presumably, someone who wants to get ahead, it’s a phrase that should never come out of your mouth. If your […]
Technology and Moving Healthcare FORWARD
In an era of demand for instant access and communication, technology certainly has fueled the fire. Over the last few decades, healthcare has changed drastically as to how providers diagnose and deliver healthcare to communities. Patient portals, telemedicine and mobile technology are a few examples in how and where patients receive treatment and access medical […]
Improve E/M Coding with Smart Tools
What do HybridChart’s Clients Have to Say?
We asked some of our partners what they thought about using HybridChart… here’s what they had to say.
Medicine is Changing
Medicine is changing, find out more at HybridChart.com
Your Practice Revenues Are Down: Could Hospital Discharges be the Culprit?
Medical and surgical practices have seen a steady decline in reimbursements over the past 15 years. Medicare and private payers have systematically rewritten fee schedules and bundled services, resulting in a decline of revenue totaling close to 30% for some specialties. During this same time, the cost of doing business has increased. Rent, salaries, IT […]
Competence is a Ladder
How Understanding the Four Stages of Competence Can Improve the Way You Learn and Teach In 2004, I started the University of Arizona’s Paramedic program. It was an intense program by any standard – sixty-four credit hours and hundreds of clinical hours in the space of nine months. Despite a history of being a good […]
Asparagus is Better in the Broiler: How I’ve Used Cooking Skills to Improve My Work Life
I hated asparagus as a child. It hit all the wrong notes for me: it was grayish-green, it was soggy, and it tasted terrible. These days, it’s one of my favorite vegetables, and I attribute it to the cooking skills I’ve learned over the years. Instead of heating asparagus from a can in a saucepan […]
I’d Love to Have Thirty More Minutes in My Day!
Everyone needs to wind down after a long stressful day—but who has the time? My day, as an ASU student usually entails a lot of frantic note-taking, as well as some stressful MCAT preparations. When I get home at the end of a long day, I would love to sit down, play a few video […]
6 Myths and Truths about Hospital Charge Capture
Struggling to come to terms with the reality of what hospital charge capture systems could and should offer? Wondering how yours could be improved to see significant changes in productivity and revenue? We thought you might be. Let us break down the myths and truths of hospital discharge capture – and what you should be […]
Improving Healthcare Delivery through Mobile Health
Technology is rapidly changing the delivery of healthcare. However, most of that technology is NOT designed or developed by people with healthcare backgrounds, expertise or experience. And, even more certainly, it is not traditionally being built by providers, nurses or healthcare experts. What we get then, is non-intuitive software that frustrates its end users. What […]
Have you Tried Turning it on and off Again?
Physicians, Are You Tired of Another Dinner Interrupted?
How many times have you received a phone call in the middle of dinner with your family from another physician? There’s an important reason why they’re calling (patient handoffs), but you want to spend time with your family. Spending those precious minutes and hours talking on the phone slows down your day. With HybridChart and […]
Five Strategies to Reduce Hospital Re-admissions
Hospital readmissions are bad for patients, but they’re also a costly affair. According to the Kaiser Family Foundation analysis of CMS final rules and impact files, hospitals paid an estimated $528 million dollars in penalties for fiscal year 2017. That’s almost $100 million more than fiscal year 2016 – even though hospital readmissions have been […]
Are You Rounding Efficiently?
Patient rounding can be challenging. Multiple hospitals, census lists, patients being moved to different floors/rooms—are your rounding efficiently? Have you ever submitted charges and 2 weeks later, your biller is asking you to clarify your charges? Ummmmm…that was 147 patients ago and you have no idea what you meant when you hand-wrote those charges. Patient […]
Have you Kept up with your New Year’s Resolution?
Every six months since having moved to Arizona in 2016, I made a resolution to be healthy, and each time I failed. This year, I’ve made that push to work hard on myself, while continuing to work toward graduation, and I’m still in control of the situation. New year, new you, right? What were your […]