“Follow up with your doctor in 2 weeks” reads the discharge instructions (38 pages) handed to the patient as they get wheeled out the door of the hospital. How confident are you that they will follow up in a timely manner, if at all? The scheduling task has been placed entirely with the patient. What if there was a better way, placing the task on the office staff? What if this happened in real time? Keep reading.
Looping in the Office
Traditionally, the schedulers and staff in your office have no visibility as to the going-ons at the hospital. They do not know when patients are being discharged, and do not know what type of follow up they need. With HybridChart EVOLVE the office staff have a front-row seat as to which patients are in the hospital and what their follow up needs are. Plus, they can see who is being discharged each day.
Be A Proactive Practice
So the doctor taps on the app for 5 seconds to arrange disposition for a patient, and before they can leave the room, the patient’s mobile phone rings, and it is the office arranging follow up. This actually happens in practices using HybridChart. Imagine the disbelief and sheer awe on behalf of the patient and their family when they realize how organized and forward-thinking you are. Bravo.
Better Followup, Better Care
Now that patients aren’t slipping through the cracks, the ones who need time-sensitive followup may actually stave off a readmission. Part of the Discharge Management feature of HybridChart EVOLVE is the ability to create your own Order Sets. Don’t just tell your staff about followup visits – alert them to labs, testing, clinics, telemedicine visit needs – the sky is the limit. Also, use the Order Sets to track patients or gather data for reporting (MIPPS-MACRA).