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About Kisha Crofts

Kisha Crofts is the Director of Product Management and Implementation at HybridChart. She has worked in medicine for over fifteen years, including roles in EMS, Cardiology, and clinical application management. She lives in Goodyear, Arizona with her family.

July 2019

Pop-Ups and Inbox Messages and Data, Oh, My!

By |2024-01-17T14:11:29-07:00July 23rd, 2019|Healthcare News, HybridChart, Rounding Software, Solutions for Healthcare Administrators|

Early in my clinical applications career, we were wading through Meaningful Use Stage 2. It was painful for all concerned. Perhaps one of the biggest associated challenges we had to work through was pop-up fatigue. This culminated when we rolled out an important part of meeting MU2 – a Clinical Decision Support tool. The CDS [...]

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June 2019

Competence is a Ladder

By |2024-01-17T14:11:31-07:00June 17th, 2019|Healthcare News|

How Understanding the Four Stages of Competence Can Improve the Way You Learn and Teach  In 2004, I started the University of Arizona’s Paramedic program. It was an intense program by any standard – sixty-four credit hours and hundreds of clinical hours in the space of nine months.  Despite a history of being of good student for whom academics came easily – or maybe [...]

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April 2018

Stuck on Autopilot?

By |2024-01-17T14:11:34-07:00April 13th, 2018|Rounding Software|

Do you ever drive somewhere completely on autopilot? You get in the car to drive home from work, and the next thing you know, you’re home without thinking about it? This happens to me a lot. Between the rhythms of working and parenting and managing the Endless Basket of Laundry - you know the one [...]

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March 2018

Using Data to Improve Whole Patient Care

By |2024-01-17T14:11:35-07:00March 14th, 2018|Practice Improvement|

Have you ever referred to your patients by their symptoms or disease processes? The DVT in Bed 4. The STEMI in Room 7A. Head Cold in Exam 2. Looking back on the years I spent doing direct patient care, I’m startled to remember how often my colleagues and I spoke about patients this way. There [...]

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But, That’s Not My Job!

By |2024-01-17T14:11:35-07:00March 7th, 2018|Time Management|

Ask any manager what his or her pet peeves are, and the odds are very good that hearing the phrase “That’s not my job!” will land solidly in the Top 5. As an employee, and presumably, someone who wants to get ahead, it’s a phrase that should never come out of your mouth. If your [...]

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Improve E/M Coding with Smart Tools

By |2024-01-17T14:11:35-07:00March 2nd, 2018|Hospital Manager, HybridChart, Practice Improvement|

Find out how your phone can help you correctly label E/M Codes. According to the Human Services Office of the Inspector General, 60% of E/M codes were either miscoded or incorrectly documented.

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February 2018

Herding Cats: 5 Tips to Successfully Implement Software with Doctors

By |2024-01-17T14:11:35-07:00February 28th, 2018|HybridChart, Rounding Software|

Does the thought of implementing a new software tool for your doctors make you want to pull your hair out? Here are five tips to make the process a little less painful.   […]

Competence is a Ladder

By |2024-01-17T14:11:36-07:00February 22nd, 2018|Rounding Software|

How Understanding the Four Stages of Competence Can Improve the Way You Learn and Teach In 2004, I started the University of Arizona’s Paramedic program. It was an intense program by any standard – sixty-four credit hours and hundreds of clinical hours in the space of nine months. Despite a history of being a good [...]

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