KishaCrofts0918230918409148

/Kisha Crofts

About Kisha Crofts

Kisha Crofts is the Director of Product Management and Implementation at HybridChart. She has worked in medicine for over fifteen years, including roles in EMS, Cardiology, and clinical application management. She lives in Goodyear, Arizona with her family.

March 2020

Secure Messaging: Three Blogs You Need to Read Now

By |2020-03-17T22:08:26-07:00March 19th, 2020|Secure Messaging, Solutions for Doctors, Solutions for Healthcare Administrators|

Secure messaging in the practice of medicine has become commonplace. Adhering to federal privacy laws has become a priority among physicians and healthcare organizations. Working these tools into the typical workflow for the average medical provider is not always easy. Check out three blogs that provide a detailed overview of secure messaging features, myths [...]

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Charge Capture: Three Blogs You Need to Read Now

By |2020-03-04T22:23:43-07:00March 5th, 2020|Charge Capture, Mobile Hospital Rounding, Rounding Software, Solutions for Doctors|

Mobile charge capture has become a popular tool to improve physician efficiency when rounding on hospitalized patients. Allowing doctors to submit charges at the point-of-care eliminates the need to carry around billing sheets and encourages timely submission of charges. This has led to improved charge accuracy and increases in revenue due to reductions in [...]

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February 2020

Five Unexpected Benefits of Using HybridChart

By |2020-03-03T12:03:08-07:00February 20th, 2020|HybridChart, Practice Improvement, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

I spent several years working as a Medical Assistant in a Cardiology clinic. It was interesting and rewarding work, but it had its challenges. One of the biggest was keeping the doctors on schedule as much as possible. One electrophysiologist who I worked with on occasion was so notoriously talkative that we developed a [...]

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January 2020

Security Risks to Medical Practices in 2020

By |2020-01-29T23:43:45-07:00January 30th, 2020|Rounding Software, Secure Messaging, Solutions for Doctors, Solutions for Healthcare Administrators|

In 1992 I was the coolest kid on my block for a day. My dad, who always wanted the latest and greatest technology, had just brought home our first cordless phone. It was white with an extendable antenna. I brought my friends by after school to show it off, and one-by-one they called home [...]

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Five Myths About Secure Messaging in Healthcare

By |2020-01-23T09:13:09-07:00January 23rd, 2020|Rounding Software, Secure Messaging, Solutions for Doctors, Solutions for Healthcare Administrators|

Effective healthcare is a team sport, and that requires communication. Texting is an excellent way to communicate, particularly when the team is busy and on-the-go. Rather than chasing each other to find a moment to connect, team members can reply when they have the time. Texting in healthcare presents unique security challenges, however. Patient [...]

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Frequently Asked Questions About Secure Messaging

By |2020-03-17T11:59:39-07:00January 16th, 2020|Practice Improvement, Secure Messaging, Solutions for Doctors, Solutions for Healthcare Administrators|

Effective healthcare delivery requires an extraordinary amount of coordination, often involving multiple facilities and platforms. With everyone moving in different directions, it’s critical to have an easy way to communicate that’s also safe and HIPAA compliant. Secure messaging can help your practice accomplish this task, and we’ll break down some of the most common [...]

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Avoid the Wall of Shame: How a Software Rounding Solution Can Protect You and Your Practice from HIPAA Violations

By |2020-01-08T17:22:55-07:00January 9th, 2020|Practice Improvement, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

When the subject of HIPAA violations comes up, it can be easy to focus on the most egregious violations. Consider former UCLA cardiothoracic surgeon Huping Zhou, who was fired from his job and proceeded to illegally access the medical record over three hundred times. He accessed the records of co-workers, including his boss, and [...]

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December 2019

Time’s Up: MBI Numbers Are Here

By |2019-12-17T22:34:21-07:00December 19th, 2019|Healthcare News, Mobile Hospital Rounding, Solutions for Healthcare Administrators|

As of January 1, 2020, Medicare will not accept claims unless they are submitted with an MBI. MBIs are the new Medicare patient ID numbers. MBI stands for Medicare Beneficiary Identifier. These numbers are replacing Health Insurance Claim Numbers (HICNs), which were most commonly social security numbers. The Centers for Medicare and Medicaid Services [...]

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Improving Charge Capture in Your Practice: Five Strategies for Administrators

By |2019-12-17T13:12:44-07:00December 12th, 2019|Charge Capture, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Practice administrators and providers face many challenges together, from patient satisfaction to employee turnover to liability concerns. Revenue cycle management is a major one. If providers see patients in the hospital or other facilities as well as in the clinic, the challenge of managing revenue properly is compounded by the need for effective charge [...]

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Mind the Gap: How Reconciliation is Essential to Effective Charge Capture

By |2019-12-03T23:31:39-07:00December 5th, 2019|Charge Capture, Rounding Software, Solutions for Doctors|

Those of us who work in medicine all know this classic adage: “If you didn’t write it down, it never happened.” We typically think about this as it relates to documentation of care in the medical record, but it can apply to charge capture too. Charge capture software solutions offer a way to not [...]

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