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About Kisha Crofts

Kisha Crofts is the Director of Product Management and Implementation at HybridChart. She has worked in medicine for over fifteen years, including roles in EMS, Cardiology, and clinical application management. She lives in Goodyear, Arizona with her family.

November 2019

The Importance of Charge Capture Software

By |2024-01-17T14:11:27-07:00November 27th, 2019|Charge Capture, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

In modern medicine, software is everywhere. Practice management systems, secure messaging tools, risk-score calculator apps, and the behemoth that we all love to hate – the EHR. It’s exhausting. So, why should you add yet another thing in the mix by using charge capture software? Here are five reasons charge capture software is an [...]

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Risky Business

By |2024-01-17T14:11:27-07:00November 21st, 2019|Discharge Planning, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Going home from the hospital can be dangerous. Consider the story of Joyce Oyler, who was a high-risk cardiac patient. Despite having access to home health care, she died after being given a daily prescription of medication that, while named similarly to the medication she was supposed to be taking, was not correct and [...]

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Modern Charge Capture Defined

By |2024-01-17T14:11:27-07:00November 7th, 2019|Charge Capture, Rounding Software, Solutions for Doctors|

Do you remember the movie The Net? It was released in 1995, and while it’s a thriller with plenty of villains and daring escapes, the part I remember most is the opening scene. Sandra Bullock orders pizza. Online. If you’re under 25 you may be wondering what the big deal is, but in 1995 [...]

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October 2019

Planning Ahead: Tips & Tricks for Proactive Discharge and Hospital Follow-Up

By |2024-01-17T14:11:27-07:00October 31st, 2019|Practice Improvement, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Many of us have had the experience of being or knowing a patient who’s being discharged from the hospital with a stack of papers full of generic and often unhelpful advice. Buried in there somewhere are usually instructions for follow-up, sometimes for more than one doctor. About 75% of patients go home after they leave [...]

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Communication Breakdown

By |2024-01-17T14:11:28-07:00October 24th, 2019|Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

When you’re rounding, how do you communicate patient status updates with your colleagues? We can all agree that regular texting would be the easiest option, but that’s not secure enough. CMS issued a memo clarifying what’s permissible in 2017, stating “All providers must utilize and maintain systems/platforms that are secure, encrypted, and that minimize the [...]

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Insider Tips and Tricks for Effective Charge Capture

By |2024-01-17T14:11:28-07:00October 17th, 2019|Charge Capture, Rounding Software, Solutions for Doctors, Solutions for Healthcare Administrators|

Charge capture is one of those necessary evils for rounding physicians. The important focus is on patient care, but you and your staff need to be paid for the work you do. Here are four insider tips and tricks to make capturing charges more effective. Don't Wait Have you ever found yourself sitting in your [...]

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Hack Your SuperBill

By |2024-01-17T14:11:28-07:00October 10th, 2019|Charge Capture, HybridChart, Solutions for Doctors|

Superbills are itemized forms that contain a list of CPT codes that apply to your practice. They often also include diagnoses, start and stop times, modifiers, and a space for information about referring providers. It’s an ideal tool for providers to capture charges without having to memorize CPT and ICD-10 codes. Seems pretty straightforward, but [...]

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Death of a Pager

By |2024-01-17T14:11:28-07:00October 3rd, 2019|Healthcare News, Solutions for Doctors|

There was a funeral in Japan this past Sunday. It was lovely, really, featuring a tent with an altar of flowers and a memorial display. The deceased in question? The pager. The funeral was put on by the Tokyo Funeral Association in honor of Tokyo Telemessage, Japan’s last remaining pager provider, shutting down its services [...]

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September 2019

Out-of-the-Box Charge Capture Tricks

By |2024-01-17T14:11:28-07:00September 26th, 2019|Charge Capture, HybridChart, Solutions for Doctors, Solutions for Healthcare Administrators|

Is your practice using a digital charge capture solution? If not, you should be. Check out our article Five Reasons Digital Charge Capture Is Worth It to see why. If you are, congratulations on taking proactive steps toward a more progressive practice! Whether or not you’re already using digital charge capture, read on to learn [...]

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Five Reasons Digital Charge Capture Is Worth It

By |2024-01-17T14:11:28-07:00September 14th, 2019|Charge Capture, HybridChart, Rounding Software, Solutions for Doctors|

If you’re a physician or advanced practice provider, you’re already inundated with medical software. If you’re still rounding and capturing charges with paper, you may be wondering why it’s worth making a switch to yet another digital solution. Here are five reasons you should consider it. Track Things in One Place If you’re rounding at [...]

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