Effective healthcare delivery requires an extraordinary amount of coordination, often involving multiple facilities and platforms. With everyone moving in different directions, it’s critical to have an easy way to communicate that’s also safe and HIPAA compliant. Secure messaging can help your practice accomplish this task, and we’ll break down some of the most common [...]
When the subject of HIPAA violations comes up, it can be easy to focus on the most egregious violations. Consider former UCLA cardiothoracic surgeon Huping Zhou, who was fired from his job and proceeded to illegally access the medical record over three hundred times. He accessed the records of co-workers, including his boss, and [...]
Many of us have had the experience of being or knowing a patient who’s being discharged from the hospital with a stack of papers full of generic and often unhelpful advice. Buried in there somewhere are usually instructions for follow-up, sometimes for more than one doctor. About 75% of patients go home after they leave [...]
According to Definitive Health’s 2019 Annual Healthcare Trends Survey: 38% of Hospital Executives reported reducing operating expenses was their number one priority for 2019. The challenge is….how do we effectively reduce costs while at the same time, not compromise patient care? I believe the answer is getting smarter at HOW and WHERE we provide great [...]
Attention Hospital Administrators: Are Your Providers Engaged? Whether your hospital employs most of your providers or if they are independent, physician engagement should be at the top of your priority list. Why is this important? A recent survey by Gallup highlighted the importance of engaged physicians and determined there was a 26% increase in productivity [...]
Have you ever referred to your patients by their symptoms or disease processes? The DVT in Bed 4. The STEMI in Room 7A. Head Cold in Exam 2. Looking back on the years I spent doing direct patient care, I’m startled to remember how often my colleagues and I spoke about patients this way. There [...]
Workflow solutions are becoming increasingly popular and utilized more in Healthcare. What isn’t as clear is what workflow optimization really means to a practice's bottom line. Among others, good solutions can cut overhead, eliminate errors and redundant work (improving staff efficiency), and ultimately help provide better patient care. In the average medical practice, the workflow [...]
Find out how your phone can help you correctly label E/M Codes. According to the Human Services Office of the Inspector General, 60% of E/M codes were either miscoded or incorrectly documented.
Medical and surgical practices have seen a steady decline in reimbursements over the past 15 years. Medicare and private payers have systematically rewritten fee schedules and bundled services, resulting in a decline of revenue totaling close to 30% for some specialties. During this same time, the cost of doing business has increased. Rent, salaries, IT [...]
According to the Medical Billing Advocates of America, 1 in 7 of all healthcare claims are denied and CMS reportedly denies 9.9% of claims submitted. Denials happen for a variety of reasons ranging from improper coding by providers to technical errors made by administrative staff. What’s outrageous is that nearly half of all denials never [...]
