Focus on your PEOPLE Your number one priority if you are sitting in the C-Suite is taking care of your PEOPLE. Wait. What? You may be thinking, “Shouldn’t patients always come first? “I disagree. What many top leaders mistakenly do is alienate themselves from their people. And, in front of the line is the medical [...]
According to Definitive Health’s 2019 Annual Healthcare Trends Survey: 38% of Hospital Executives reported reducing operating expenses was their number one priority for 2019. The challenge is….how do we effectively reduce costs while at the same time, not compromise patient care? I believe the answer is getting smarter at HOW and WHERE we provide great [...]
Patients are getting lost between the in-patient and out-patient world. This results in higher readmissions, sicker patients, and skyrocketing healthcare costs. Today, on average, the national rate for 30-day all-cause readmission is almost 15% (see Figure 1 below). Source: Agency for Healthcare Research and Quality (AHRQ), Center for Delivery, Organization, and Markets, Healthcare Cost [...]
How Understanding the Four Stages of Competence Can Improve the Way You Learn and Teach In 2004, I started the University of Arizona’s Paramedic program. It was an intense program by any standard – sixty-four credit hours and hundreds of clinical hours in the space of nine months. Despite a history of being of good student for whom academics came easily – or maybe [...]
Going paperless is not just simply adopting an Electronic Medical Record. This is just the first step, as your practice likely manages a ton of paper in other areas. Paper truly impedes the overall goal of having an integrated and collaborative healthcare team. Many employees prefer paper. You can touch it, refer to it, and [...]
Rounding with a purpose. Interesting,…tell me more. Heavy caseload. Multiple hospitals. Sick patients—some, very high risk. Long hours. Exhausted. Missed dinners. No relief in sight. Fast forward. You adopt a mobile charge capture solution that automatically sends charges to your biller and billing staff because missed charges mean lost revenue – for the work you [...]
I remember the days when writing “Agree with above” in the paper chart was enough to satisfy the clinical documentation gods. Those were simpler times. A modern clinical practice has become more complicated – not just with documentation requirements. Demands on medical providers who are caring for an aging population have increased exponentially. Balancing office [...]
